LEGAL
Privacy Policy
Effective Date: 15-Mar-2025
Last Updated: 15-Mar-2025
Introduction
The Stronghold Clinic (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or book a consultation with us.
Information we collect
We may collect the following categories of information:
- Contact details you provide via the booking form (name, email, phone).
- Information about your enquiry, preferred time slot and how we can help.
- Technical data such as IP address, browser type, and device information.
- Usage data collected through cookies and similar technologies.
How we use your information
We use the information we collect to:
- Respond to your enquiry and arrange a consultation call.
- Provide and improve our services.
- Send you newsletters and updates, if you have opted in.
- Analyse how our website is used and improve user experience.
- Comply with legal obligations.
Legal basis for processing (UK GDPR)
We process personal data on the basis of your consent, the performance of a contract (e.g. when you book a consultation), our legitimate interests in running and improving the clinic, and compliance with legal obligations.
Sharing your information
We do not sell your personal data. We may share data with trusted service providers who help us operate the website and deliver our services (e.g. hosting, email, analytics, advertising platforms such as Meta). All such providers are bound by confidentiality obligations.
Cookies
Our website uses cookies and similar technologies. For full details please see our Cookie Policy.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us at thestrongholdclinic@gmail.com.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Contact us
If you have any questions about this Privacy Policy or our data practices, contact us:
The Stronghold Clinic — David Howarth
Corner, Placket Ln, Yeovil BA22 9HA, UK